Per-tenant isolation
Every practice's data is strictly separated at the database level, so information never crosses between organizations.
Security & compliance
Trust is the feature everything else rests on
Behavioral health is some of the most sensitive information there is. We treat it that way — with privacy, isolation, and safety designed in from the very first line of code.
How we protect your data
Security you can explain to your clients
No jargon needed — just clear, deliberate choices that keep records private and access accountable.
Encryption in transit & at rest
Connections are secured with modern TLS, and sensitive data is encrypted where it lives.
Least-privilege access
Role-based controls mean each team member sees only what their work requires — and nothing more.
Tamper-evident audit trail
Clinical and administrative actions are recorded in an append-only, hash-chained log that surfaces tampering.
Multi-factor authentication
Protect staff accounts with time-based one-time-password MFA and secure session handling.
No PHI where it doesn't belong
We keep protected health information out of logs, URLs, and error reports by design.
A HIPAA-conscious foundation
Compliance is a practice, not a checkbox
We build toward the standards behavioral health teams are held to — and we keep humans in the loop where it counts.
- HIPAA-conscious architecture with a Business Associate Agreement available.
- Human sign-off required on every clinical note and claim.
- Consent-gated AI — sensitive data is only processed with explicit permission.
- Encrypted, regular backups with recovery planning.
- Sensitive support for 42 CFR Part 2 considerations in behavioral health.
- Clear data-ownership and export terms — your records stay yours.
Under the hood
Resilience that stays out of your way
Hardened infrastructure
Locked-down access, automatic security updates, rate limiting, and continuous monitoring.
Idempotent, reliable writes
Payments and clinical actions are protected against duplication and partial failures.
Fail-closed by default
When something is uncertain, the system denies access rather than risking exposure.
Have a security or compliance question?
We're glad to walk your team, IT, or legal partners through how Vadia protects your clients' information.